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๐ข๐ป๐ฐ๐ฒ ๐จ๐ฝ๐ผ๐ป ๐ ๐ง๐ถ๐บ๐ฒ ๐ ๐๐ฎ๐ฑ ๐ ๐ง๐ฎ๐น๐ฒ ๐๐ผ ๐ง๐ฒ๐น๐น
Was it a coincidence!? I think not. ย No sooner did I return from an eveningโs discussion at ย The London School of Economics and Political Science (LSE)ย on the importance of narrative, in policy, politics and life, than I turn on the radio and hear ย Matthew Syedย discussing the power of story telling. ย An echo of the night before, the morning after. ย Is it written in the stars? Has someone scripted a tale about tales, in which I am an unwitting narrator, hero or villain? A
Feb 192 min read


The Library of Mistakes
I spent last week in Edinburgh and it has taken me the weekend to digest the lessons learned and unlearned. How to make sense of a trip where I rubbed the brass foot of David Hume on the Royal Mile for luck. Holding the toe of a Scottish Enlightenment thinker, famed for his rejection of religion and superstition in favour of rationality and reason, seems perverse.ย But I was giving a presentation that day at the Library of Mistakes and divine inspiration from the human philos
Feb 92 min read


The Challenger Shuttle Disaster. Culture is not rocket science, its more complex than that.
40 years ago today, on the 28 th ย January 1986, at 11:39:13 a.m. EST the space shuttle Challenger disintegrated 73 seconds into its launch. The seven crew members aboard were killed, and the disaster led to a 32 month halt in the Space Shuttle program. The painful details are now well known. The proximate cause of the catastrophe was the failure of O-ring seals in a solid rocket booster. Freezing temperatures on the morning of the launch had stiffened the rubber O-rings, redu
Jan 282 min read


Crime is going down and yet most think it is going up.
I am enjoying the excellent Tim Harford* and his latest episodes of โMore or Lessโ (see links below), with a focus this week on The Stats of the Nation. On Wednesday he covered Sex, Drugs, (Crime) and Empty Homes. This covered the rather startling revelation that according to Police data (for England and Wales) crime overall has increased 25% over a 10 year period, with violent offences up 85%. But we should celebrate. As, hidden within these concerning metrics is good news;
Jan 82 min read


Have box, will tick? The UK Corporate Governance Code and Culture.
1) Boxes As we move into 2026, I am looking forward to reading in more detail on how UK Company Boards have been not only been โassessing and monitoringโ their culture, but also evaluating how the desired culture has been โembeddedโ across the organization. For those who have been slumbering and missed it (shame on you) revisions to the UK Corporate Governance Code in 2024 included enhanced culture requirements, re-enforcing it as a core component of corporate governance[
Dec 9, 20254 min read


Mumuration, Complexity and Culture
Last night, as dusk descended over Bodmin Moor, I watched one of natures most spectacular phenomena; a mumuration of starlings. Tens of thousands of birds flying together in (seemingly) synchronised, ever-shifting patterns. Scientists have long studied the spectacle, to try and understand both the causes of the behaviour and the flockโs mesmerising coordination. In the 1930s, ornithologist Edmund Selous proposed that starlings might possess telepathic abilities. By the 1980s
Dec 3, 20252 min read


Uh oh โ more โculture changeโ is being prescribed
In a speech on 5th November the UK FCA let off a few fireworks, encouraging Chief Risk Officers to take more risks. ย https://www.fca.org.uk/news/speeches/rebalancing-risk-growth-role-chief-risk-officer And I quote: โ ๐๐ฉ๐ช๐ดย ๐ด๐ฉ๐ช๐ง๐ตย ๐ต๐ฐย ๐ฐ๐ถ๐ต๐ค๐ฐ๐ฎ๐ฆ๐ด๐ง๐ฐ๐ค๐ถ๐ด๐ฆ๐ฅย ๐ข๐ฏ๐ฅย ๐ญ๐ฆ๐ด๐ดย ๐ฑ๐ณ๐ฆ๐ด๐ค๐ณ๐ช๐ฑ๐ต๐ช๐ท๐ฆย ๐ณ๐ถ๐ญ๐ฆ๐ดย ๐ฎ๐ข๐บย ๐ง๐ฆ๐ฆ๐ญย ๐ถ๐ฏ๐ค๐ฐ๐ฎ๐ง๐ฐ๐ณ๐ต๐ข๐ฃ๐ญ๐ฆย ๐ง๐ฐ๐ณย ๐ด๐ฐ๐ฎ๐ฆย ๐ฐ๐งย ๐บ๐ฐ๐ถย ๐ช๐ฏย ๐ต๐ฉ๐ช๐ดย ๐ณ๐ฐ๐ฐ๐ฎ. ๐๐ตย ๐ณ๐ฆ๐ฒ๐ถ๐ช๐ณ๐ฆ๐ดย ๐ขย ๐ค๐ถ๐ญ๐ต๐ถ๐ณ๐ฆย ๐ค๐ฉ๐ข๐ฏ๐จ๐ฆย โ...
Nov 6, 20252 min read


Hands up who is less ethical than average?
It is not often I get to make a presentation during an event book-ended by the excellent Dame Margaret Hodge and Flora Page KC. ย So I had to make the most of my short slot at the ICAEW's Global Ethics Day event, to grab attention in the mid afternoon lull. ย https://www.icaew.com/insights/viewpoints-on-the-news/2025/nov-2025/applying-the-building-blocks-of-ethical-culture ย Upon being challenged in my intro, (unsurprisingly) no-one in the audience volunteered to being less e
Oct 30, 20252 min read


Culture beyond Compliance
I enjoyed talking at the excellent Skillcast seminar yesterday on the topic of Culture beyond Compliance If you missed it, fear not as the full recordings, takeaways and slides are available to access here: https://lnkd.in/evnuVM7u And my session is here: https://lnkd.in/e-sFBJMr It is not often I talk at an event which is book-ended by myself and the fascinating Alex Wood, a former fraudster turned educator and BBC presenter. If that combination has lured you in to view the
Oct 15, 20251 min read


2 events, 2 reports, 2 Baileys, 1 concern
I doubt I will attend two events in one day with Andrew Bailey again, and with deference to him that is probably for the best. ย Navigating London when the events overlap, & staying ahead of the Governorโs Limo, required a quick exit and taxi. ย And no, I didnโt try and cadge a lift. ย ๐๐ ๐ฆ๐ ย The 1st event was held in Bloombergโs cool London HQ. You arrive into โthe vortexโ, a lobby of swirling wood from where you are whisked up to the heavens. ย You pass an artwork calle
Sep 22, 20252 min read


Dog Eared
๐๐ฅ๐ซ๐ฆ๐ค๐ต๐ช๐ท๐ฆ. (๐ฐ๐ง ๐ข๐ฏ ๐ฐ๐ฃ๐ซ๐ฆ๐ค๐ต ๐ฎ๐ข๐ฅ๐ฆ ๐ง๐ณ๐ฐ๐ฎ ๐ฑ๐ข๐ฑ๐ฆ๐ณ) ๐ฉ๐ข๐ท๐ช๐ฏ๐จ ๐ต๐ฉ๐ฆ ๐ค๐ฐ๐ณ๐ฏ๐ฆ๐ณ๐ด ๐ธ๐ฐ๐ณ๐ฏ ๐ฐ๐ณ ๐ฃ๐ข๐ต๐ต๐ฆ๐ณ๐ฆ๐ฅ ๐ธ๐ช๐ต๐ฉ ๐ถ๐ด๐ฆ. ย Rarely have I made a book dog-eared as quickly as I managed with James Healy's excellent โBS at workโ. ย OK, i admit i spilled a bottle of water on it, which helped pucker the pages. But I think it lends added character & patina of use. As ever the back pages are also filled with my scribbled notes and page references.
Aug 28, 20251 min read


AI and Behaviour
As AI seeps into more corners of our working and waking lives the roles for those who seek to better understand human behaviour do not shrink, they grow. ย The liminal space between the person and the machine extends as the tentacles of AI spread. ย When new technologies arrive (steam, electricity, computing, internet, AI) they donโt just substitute tasks; they create new layers of interface, challenge, inquiry and complementary work. ย I am not just talking about โprompt eng
Aug 18, 20251 min read


KISS: Keep It Simple Stupid! Keep it Simple? Stupid!
Many years ago I had a boss who came into my office and wrote on the whiteboard โKISSโ. I donโt think he had taken a shine to me, rather it was a reminder to Keep It Simple Stupid. I do not recall what I had done to excite his ire. It was probably after a tense meeting with Senior Management and one of my frequent bouts ofย YeahButEry ย andย WhatAboutEry . ย LinkedIn Post #1 I was reminded of this when I saw a LinkedIn post last week extolling the virtues of simplicity[i], ref
Aug 4, 202510 min read


Making the Familiar Strange
There is much cited phrase that anthropology โmakes the familiar strange and the strange familiar.โ ย In homage to the first half of that sentence I set off on a different type of walk this weekend. Avoiding my usual cross country routes, the Kentish footpaths, hedgerows and apple orchards; instead embracing the functional main roads, sprawling developments and industrial units. Not accepting the world as accustomed. Unlearning. It doesnโt take long to realize that England is
Aug 3, 20251 min read


Diagnosis for an ailment (but involving no doctors)
A new report from a House of Lords Committee claims that a โ๐ฑ๐ฒ๐ฒ๐ฝ๐น๐ย ๐ฒ๐ป๐๐ฟ๐ฒ๐ป๐ฐ๐ต๐ฒ๐ฑโ ๐ฐ๐๐น๐๐๐ฟ๐ฒย ๐ผ๐ณย ๐ฟ๐ถ๐๐ธย ๐ฎ๐๐ฒ๐ฟ๐๐ถ๐ผ๐ปย from the regulators needs to be addressed & the leadership of the FCA and PRA need to do more to โ๐ฑ๐ฟ๐ถ๐๐ฒย ๐ฐ๐๐น๐๐๐ฟ๐ฎ๐นย ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒย ๐๐ต๐ฟ๐ผ๐๐ด๐ต๐ผ๐๐ย ๐๐ต๐ฒ๐ถ๐ฟย ๐ผ๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐โ. https://committees.parliament.uk/committee/697/financial-services-regulation-committee/news/207595/culture-of-risk-aversion-among-financia
Jun 29, 20252 min read


The quiet sentinels of long forgotten passage
On the windswept coastal path in North Cornwall[i], between Trebarwith Strand and Tintagel, are abandoned quarries carved into the cliffs[ii].ย From the 15th to early 20th century workmen excavated slate for sills, tiles and walls. Some of the stone did not travel far, building the hedges that divide local fields and the stiles that staddle them. Today these undulating crossings are worn smooth by the tread of feet over hundreds of years. Quiet sentinels of long forgotten pas
Jun 23, 202510 min read


Is knowledge of social psychology valuable to understanding the performance and resilience of companies?
โก๏ธ Is knowledge of social psychology valuable to understanding the performance and resilience of companies? โก๏ธ Is corporate culture a key differentiator and important to an organizationโs results and an investorโs asset selection? โก๏ธ Is it vital to be curious, keep learning and to bring together different areas of expertise and academic disciplines? Of course you would expect me to say yes. Itโs my confirmation bias. And you may think itโs fluff, and not important when compar
Jun 9, 20251 min read


Operational Resilience Fails Without Understanding Human Risk
๐๐๐ฉ๐๐๐ญ ๐๐๐ญ๐๐ซ ๐ฆ๐ โ โ๐ข๐ ๐ ๐ก๐๐ฏ๐งโ๐ญ ๐ฉ๐ซ๐ข๐จ๐ซ๐ข๐ญ๐ข๐ณ๐๐ ๐๐ง ๐ฎ๐ง๐๐๐ซ๐ฌ๐ญ๐๐ง๐๐ข๐ง๐ ๐จ๐ ๐ก๐ฎ๐ฆ๐๐ง ๐ซ๐ข๐ฌ๐ค ๐๐ง๐ ๐๐๐ก๐๐ฏ๐ข๐จ๐ฎ๐ซ๐๐ฅ ๐๐ซ๐ข๐ฏ๐๐ซ๐ฌ ๐ข๐ง ๐ฆ๐ฒ ๐จ๐ซ๐ ๐๐ง๐ข๐ณ๐๐ญ๐ข๐จ๐ง ๐ข๐ญ ๐ฐ๐ข๐ฅ๐ฅ ๐ง๐จ๐ญ ๐๐ ๐จ๐ฉ๐๐ซ๐๐ญ๐ข๐จ๐ง๐๐ฅ๐ฅ๐ฒ ๐ซ๐๐ฌ๐ข๐ฅ๐ข๐๐ง๐ญโ In 11 days time the final PRA and FCA requirements on Operational Resilience come into force (for financial services firms). Doubtless everyone has now dotted their Iโs & crossed their Tโs, on t
Apr 8, 20252 min read


Bank Culture, Blind Men and Elephants
A Key Financial Services Summit Earlier this month I went to a key Financial Services Summit in London[i] - focused on the topic that the regulators tell us is a critical risk at the root cause of nearly all crises, failures, scandals and conduct issues. Not only that โ the subject has proven itself to be existential for some Banks, leading to institutional collapse, bailout or takeover[ii]. To add even more salience and urgency the topic is also central to performance, resil
Feb 19, 202520 min read


Slippery slopes and a race to the bottom
Lean into your boots as itโs going to get bumpy. ย ACT 1.0 โ Back on top The first snows of the season have fallen silently over the mountains, jagged peaks turned to ghostly silhouette. Sounds muffled, air brittle. The intrepid strapped into their boots, clicked down on bindings, breath misting the early light. Pristine slopes awaiting. Anticipation heightened by an extended wait. Seventeen long years since they have been allowed to ski from this upper station[i]. But who ar
Jan 21, 20259 min read
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