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Why do we talk about Risk & Resilience, Compliance & Conduct, or Performance & People without really getting under the skin of human behaviour? On 𝟭𝟮𝘁𝗵 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟮𝟬𝟮𝟲, join us for 𝗧𝗵𝗲 𝗨𝗻𝗖𝗼𝗻𝘃𝗲𝗻𝘁𝗶𝗼𝗻. A one-day event in an unconventional venue in Central London for people working in and around financial services. By bringing together unconventional thinkers from inside and outside the industry, we want to ask better questions about culture, conduct,

This article combines reflections on an investor conference, how senior management talk about culture and a live experiment to capture the meaty content, mince it though a Gen AI platform and see what tasty sausages or off-putting offal pop out the other end. Quick Culture Question On Tuesday (28th April 2026) morning I wrote a quick Linkedin post flagging that Norges Bank Investment Management (NBIM) was hosting its 2026 Investment Conference later that day, with the theme “

If you are Mexican, you may be preparing to celebrate Día del Cartero, in honour of your mail delivery heroes. Or in the USA readying for either National Chicken Soup for the Soul Day, or Pizza with the Works (except Anchovies) Day. But if you are in the UK and able to travel to London it’s time for a re-think. Block out that Thursday and trust your instinct. The origin story was a meeting in the Jampot (Jamaica Wine House) on St Michael's Alley in the City, one dank Janua

Last night I woke up at 3am. Jet lag and Szechwan chilli combining to ill effect. And in the hour before sleep’s welcome re-embrace I had a revelation, as I was thinking about Meta Cognition. Which (I think) means I was thinking about people thinking about thinking. Now re-framed as Meta Cognition (MC) squared. If so, and if we allocate E as representing my Epiphany, then we arrive at E=MC2 - which for some reason resonates. My insight was this. As with Meta Cognition, so it

Exactly 15 years ago, at 1.50pm on Friday 11th March 2011, I was on the Hong Kong trading floor, lunch had finished and my thoughts were already turning towards beers after work and the coming weekend. Suddenly there was a commotion, as urgent messages started coming through on the squawk boxes and telephones. The Tokyo office was violently shaking in an earthquake. Whilst tremors were not unusual this one was sufficiently alarming for our Japan based staff to alert Head Offi

On November 17th 2025, Starling Insights launched a new Deeper Dive report, “Supervisors on Supervision” following a global stock-take exercise that received input from many senior financial sector supervisors worldwide. The study collected emerging views regarding reform efforts aimed at culture, risk governance and supervision. The report’s release as a Public Exposure Draft was intended to solicit feedback from a variety of industry stakeholders to inform a Final Report, d

Was it a coincidence!? I think not. No sooner did I return from an evening’s discussion at The London School of Economics and Political Science (LSE) on the importance of narrative, in policy, politics and life, than I turn on the radio and hear Matthew Syed discussing the power of story telling. An echo of the night before, the morning after. Is it written in the stars? Has someone scripted a tale about tales, in which I am an unwitting narrator, hero or villain? A

I spent last week in Edinburgh and it has taken me the weekend to digest the lessons learned and unlearned. How to make sense of a trip where I rubbed the brass foot of David Hume on the Royal Mile for luck. Holding the toe of a Scottish Enlightenment thinker, famed for his rejection of religion and superstition in favour of rationality and reason, seems perverse. But I was giving a presentation that day at the Library of Mistakes and divine inspiration from the human philos

40 years ago today, on the 28 th January 1986, at 11:39:13 a.m. EST the space shuttle Challenger disintegrated 73 seconds into its launch. The seven crew members aboard were killed, and the disaster led to a 32 month halt in the Space Shuttle program. The painful details are now well known. The proximate cause of the catastrophe was the failure of O-ring seals in a solid rocket booster. Freezing temperatures on the morning of the launch had stiffened the rubber O-rings, redu

I am enjoying the excellent Tim Harford* and his latest episodes of “More or Less” (see links below), with a focus this week on The Stats of the Nation. On Wednesday he covered Sex, Drugs, (Crime) and Empty Homes. This covered the rather startling revelation that according to Police data (for England and Wales) crime overall has increased 25% over a 10 year period, with violent offences up 85%. But we should celebrate. As, hidden within these concerning metrics is good news;

1) Boxes As we move into 2026, I am looking forward to reading in more detail on how UK Company Boards have been not only been “assessing and monitoring” their culture, but also evaluating how the desired culture has been “embedded” across the organization. For those who have been slumbering and missed it (shame on you) revisions to the UK Corporate Governance Code in 2024 included enhanced culture requirements, re-enforcing it as a core component of corporate governance[

Last night, as dusk descended over Bodmin Moor, I watched one of natures most spectacular phenomena; a mumuration of starlings. Tens of thousands of birds flying together in (seemingly) synchronised, ever-shifting patterns. Scientists have long studied the spectacle, to try and understand both the causes of the behaviour and the flock’s mesmerising coordination. In the 1930s, ornithologist Edmund Selous proposed that starlings might possess telepathic abilities. By the 1980s

In a speech on 5th November the UK FCA let off a few fireworks, encouraging Chief Risk Officers to take more risks. https://www.fca.org.uk/news/speeches/rebalancing-risk-growth-role-chief-risk-officer And I quote: “ 𝘛𝘩𝘪𝘴 𝘴𝘩𝘪𝘧𝘵 𝘵𝘰 𝘰𝘶𝘵𝘤𝘰𝘮𝘦𝘴𝘧𝘰𝘤𝘶𝘴𝘦𝘥 𝘢𝘯𝘥 𝘭𝘦𝘴𝘴 𝘱𝘳𝘦𝘴𝘤𝘳𝘪𝘱𝘵𝘪𝘷𝘦 𝘳𝘶𝘭𝘦𝘴 𝘮𝘢𝘺 𝘧𝘦𝘦𝘭 𝘶𝘯𝘤𝘰𝘮𝘧𝘰𝘳𝘵𝘢𝘣𝘭𝘦 𝘧𝘰𝘳 𝘴𝘰𝘮𝘦 𝘰𝘧 𝘺𝘰𝘶 𝘪𝘯 𝘵𝘩𝘪𝘴 𝘳𝘰𝘰𝘮. 𝘐𝘵 𝘳𝘦𝘲𝘶𝘪𝘳𝘦𝘴 𝘢 𝘤𝘶𝘭𝘵𝘶𝘳𝘦 𝘤𝘩𝘢𝘯𝘨𝘦 –...

It is not often I get to make a presentation during an event book-ended by the excellent Dame Margaret Hodge and Flora Page KC. So I had to make the most of my short slot at the ICAEW's Global Ethics Day event, to grab attention in the mid afternoon lull. https://www.icaew.com/insights/viewpoints-on-the-news/2025/nov-2025/applying-the-building-blocks-of-ethical-culture Upon being challenged in my intro, (unsurprisingly) no-one in the audience volunteered to being less e

I enjoyed talking at the excellent Skillcast seminar yesterday on the topic of Culture beyond Compliance If you missed it, fear not as the full recordings, takeaways and slides are available to access here: https://lnkd.in/evnuVM7u And my session is here: https://lnkd.in/e-sFBJMr It is not often I talk at an event which is book-ended by myself and the fascinating Alex Wood, a former fraudster turned educator and BBC presenter. If that combination has lured you in to view the

I doubt I will attend two events in one day with Andrew Bailey again, and with deference to him that is probably for the best. Navigating London when the events overlap, & staying ahead of the Governor’s Limo, required a quick exit and taxi. And no, I didn’t try and cadge a lift. 𝗙𝗠𝗦𝗕 The 1st event was held in Bloomberg’s cool London HQ. You arrive into “the vortex”, a lobby of swirling wood from where you are whisked up to the heavens. You pass an artwork calle

𝘈𝘥𝘫𝘦𝘤𝘵𝘪𝘷𝘦. (𝘰𝘧 𝘢𝘯 𝘰𝘣𝘫𝘦𝘤𝘵 𝘮𝘢𝘥𝘦 𝘧𝘳𝘰𝘮 𝘱𝘢𝘱𝘦𝘳) 𝘩𝘢𝘷𝘪𝘯𝘨 𝘵𝘩𝘦 𝘤𝘰𝘳𝘯𝘦𝘳𝘴 𝘸𝘰𝘳𝘯 𝘰𝘳 𝘣𝘢𝘵𝘵𝘦𝘳𝘦𝘥 𝘸𝘪𝘵𝘩 𝘶𝘴𝘦. Rarely have I made a book dog-eared as quickly as I managed with James Healy's excellent “BS at work”. OK, i admit i spilled a bottle of water on it, which helped pucker the pages. But I think it lends added character & patina of use. As ever the back pages are also filled with my scribbled notes and page references.

As AI seeps into more corners of our working and waking lives the roles for those who seek to better understand human behaviour do not shrink, they grow. The liminal space between the person and the machine extends as the tentacles of AI spread. When new technologies arrive (steam, electricity, computing, internet, AI) they don’t just substitute tasks; they create new layers of interface, challenge, inquiry and complementary work. I am not just talking about “prompt eng

Many years ago I had a boss who came into my office and wrote on the whiteboard “KISS”. I don’t think he had taken a shine to me, rather it was a reminder to Keep It Simple Stupid. I do not recall what I had done to excite his ire. It was probably after a tense meeting with Senior Management and one of my frequent bouts of YeahButEry and WhatAboutEry . LinkedIn Post #1 I was reminded of this when I saw a LinkedIn post last week extolling the virtues of simplicity[i], ref

There is much cited phrase that anthropology “makes the familiar strange and the strange familiar.” In homage to the first half of that sentence I set off on a different type of walk this weekend. Avoiding my usual cross country routes, the Kentish footpaths, hedgerows and apple orchards; instead embracing the functional main roads, sprawling developments and industrial units. Not accepting the world as accustomed. Unlearning. It doesn’t take long to realize that England is